Groww App Ka Craze & Users Ki Problems
India me online investment platforms ka boom chal raha hai — aur unme se sabse popular naam hai Groww App. Millions of users Groww par mutual funds, stocks, SIPs, aur IPO me invest karte hain.
Lekin jab kabhi login issue, payment stuck, fund delay, ya account verification pending hota hai, tab sabse bada sawal hota hai – “Groww customer care se contact kaise karein?”
Roman Hindi me:
Aaj ke article me hum detail me Groww ke customer care number, email support, live chat system, aur complaint process ke baare me full information dene wale hain — jisse aapko kabhi bhi help lene me dikkat na ho.
📞 1. Groww Customer Care Number 2025
Groww ka official customer care number hai:
📱 +91-9108800604 (Official Groww Helpline)
Yeh number Monday to Friday (9 AM – 7 PM) tak active rehta hai.
Roman Hindi me:
Agar aapko app me koi technical problem aa rahi hai — jaise login issue, fund transfer error, ya KYC pending — to aap is number par call karke direct Groww ke support executive se baat kar sakte hain.
🔹 Common Issues Jinke Liye Call Kar Sakte Ho:
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Account login & password reset
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KYC verification & PAN linking issue
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Fund transfer pending ya refund delay
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Mutual fund redemption delay
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Stock buying/selling error
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App crash ya technical bug
📧 2. Groww Customer Care Email ID
Official support email ID hai:
✉️ support@groww.in
Roman Hindi me:
Agar aapko detailed complaint bhejni hai — jaise transaction ka proof, screenshot, ya reference ID ke sath — to aap is email par likh sakte ho. Groww team 24–48 hours ke andar reply karti hai.
🔹 Email Bhejte Time Ye Include Karein:
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Registered Email ID / Mobile Number
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Groww Account Number (agar hai to)
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Issue ka short description
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Screenshot ya transaction proof
Example email format 👇
Subject: Fund Transfer Issue in Groww App
Body: Hello Team,
My transaction ID XXXXX failed on 3rd March 2025, but amount deducted from my bank. Kindly check and refund.
Regards,
[Your Name]
💬 3. Groww Live Chat Support (Fastest Option)
Groww App me “Help & Support” section ke andar Live Chat option milta hai.
Ye sabse fast way hai response lene ka — usually 1–5 minutes me reply milta hai.
Roman Hindi me:
Aapko call ya email ka wait nahi karna padta, direct chat me query likho aur Groww bot ya executive turant help karta hai.
Steps:
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Open Groww App → Profile → Help & Support
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Select Issue Type (e.g. payment, KYC, trade error)
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Tap “Chat with Us” → type your problem
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Save chat transcript (for proof)
🏦 4. Groww Office Address (Head Office for Physical Queries)
Groww Head Office:
Nextbillion Technology Pvt. Ltd.
Ground Floor, Tower B, Diamond District,
100 Feet Inner Ring Road, Domlur, Bengaluru – 560071, Karnataka, India.
Roman Hindi me:
Agar aapko koi physical document submit karna hai ya legal query hai, to is address par letter bhej sakte ho.
📱 5. Groww Social Media Handles (Verified Only)
Kabhi bhi fake profiles me message mat bhejna!
Yeh hai Groww ke verified social channels 👇
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Twitter: @_groww
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Instagram: @groww_official
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LinkedIn: Groww
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YouTube: Groww Official
Roman Hindi me:
In profiles par aapko investment tips, updates aur official announcements milte hain. Customer support queries ke liye bhi yahan reply milta hai.
🧾 6. Groww Complaint Process – Step by Step
Agar aapko Groww se koi issue resolve nahi hua, to aap complaint file kar sakte hain.
Step 1️⃣ – Raise Ticket
Groww App → Help → Select Issue → Tap “Raise Ticket”
Step 2️⃣ – Attach Proof
Transaction screenshot ya ID attach karo.
Step 3️⃣ – Wait 24–48 hrs
Team usually 1–2 din me revert karti hai.
Step 4️⃣ – Escalate (If Unresolved)
Agar issue 7 din me solve nahi hua, to aap SEBI Complaint Portal (SCORES) ya Investor Grievance Cell me official complaint kar sakte ho.
🔒 7. Account Security & Privacy Tips for Groww Users
Roman Hindi me:
Aksar log fake call ya message me apna OTP de dete hain. Kabhi bhi Groww customer care naam par kisi unknown number se baat mat karo.
🔹 Important Tips:
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Never share OTP / Password / PIN.
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Groww kabhi bhi phone par personal info nahi mangta.
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Always use official app ya website – groww.in.
💡 8. Groww App Common Issues & Quick Fixes
| Problem | Reason | Quick Solution |
|---|---|---|
| App Not Opening | Cache error | Clear cache or update app |
| Payment Pending | Bank delay | Wait 24 hrs or email proof |
| KYC Rejected | Wrong doc | Upload clear PAN & Aadhaar |
| SIP Missed | Insufficient balance | Maintain fund 1 day before |
| Stock Buy Error | NSE/BSE issue | Retry after few minutes |
Roman Hindi me:
Aapko har chhoti problem ke liye call karne ki zarurat nahi, basic troubleshoot se bhi kaam ho jaata hai.
🧠 9. Why Groww Customer Support is Trusted
Groww ne 2024–2025 me customer experience improve karne ke liye AI-chat system aur 24x7 email support launch kiya hai.
User satisfaction rating ab 4.6/5 tak pahunch gaya hai (Play Store reviews).
Iska matlab — agar aap proper channel se contact karte ho to solution milta hi hai.
🚀 10. Future of Groww Support System
2025 me Groww AI-powered voice assistant aur instant WhatsApp chat launch karne ki planning me hai — jisse response time aur kam ho jaaye.
Roman Hindi me:
Groww ka goal hai customer service ko fastest aur safest banana – taki investor ka trust aur badhe.
✅ Conclusion: Groww Customer Care Contact – One Stop Guide
Agar aap Groww App user ho, to ab aapko har problem ka solution pata chal gaya hai.
Official number, email ID, chat support, aur complaint process follow karte hue aap kisi bhi issue ko easily solve kar sakte ho.
Roman Hindi me:
Groww India ka trusted investment platform hai, aur uska support system ab har user ke liye accessible hai. Bas hamesha official contact channels ka use karo — scam calls se bachkar raho.
🧾 Summary Table (Quick Reference)
| Service Type | Contact Info | Timing |
|---|---|---|
| Helpline Number | +91-9108800604 | Mon–Fri 9 AM–7 PM |
| Email ID | support@groww.in | 24x7 (Reply in 24–48 hrs) |
| Live Chat | In-App Help | Instant |
| Office | Diamond District, Bengaluru | Working Hours |
| Complaint | Raise Ticket / SEBI SCORES | 7–10 days |
❓ Important Questions (IQs / FAQs) About Groww Customer Care 2025
🔹 1. What is the official Groww customer care number?
The official Groww customer care number is +91-9108800604.
Roman Hindi me: Aap is number par call karke Groww team se directly baat kar sakte ho, Monday se Friday, subah 9 baje se shaam 7 baje tak.
🔹 2. How to contact Groww customer care online?
Aap Groww App me jaakar Help & Support → Chat with Us option se online chat kar sakte ho.
Yeh sabse fast response method hai, jahan aapko 5 minute ke andar reply milta hai.
🔹 3. Groww ka customer care email ID kya hai?
Groww ka official email ID hai – support@groww.in
Aap yahan apni complaint ya document proof ke sath detailed query bhej sakte ho. Team usually 24–48 hours me reply karti hai.
🔹 4. Kya Groww 24x7 customer care provide karta hai?
Currently, Groww app ka chat aur email support 24x7 available hai, lekin phone call support sirf working hours me active rehta hai (Mon–Fri 9 AM–7 PM).
🔹 5. How to file a complaint against Groww?
Agar aapka issue resolve nahi hua ho, to Groww app me Raise Ticket option use karein.
7 din me bhi agar resolution nahi milta, to aap SEBI SCORES portal ya Investor Grievance Cell me complaint kar sakte ho.
🔹 6. Groww App me fund transfer delay ka kya solution hai?
Roman Hindi me: Agar aapka fund transfer pending hai, to bank delay ho sakta hai.
Solution: 24 ghante wait karein, agar nahi aaya to transaction screenshot ke sath support@groww.in par mail bhejein.
🔹 7. Kya Groww WhatsApp se support deta hai?
Filhaal official WhatsApp support Groww ke paas nahi hai, lekin 2025 me AI-based WhatsApp chat launch hone ki planning hai.
🔹 8. Groww me KYC reject hone par kya karen?
Agar KYC reject hua hai, to ensure karein ki PAN aur Aadhaar clear photo me upload hua ho.
Groww App → Profile → KYC section → “Re-upload Documents” option se dobara upload karein.
🔹 9. Groww customer care se complaint kitne time me solve hoti hai?
Usually 24–48 hours me response milta hai. Complex issues (like refund or stock reversal) ko 5–7 working days lag sakte hain.
🔹 10. Kya Groww fake calls karta hai? Kaise bachain?
Roman Hindi me: Kabhi bhi unknown number se Groww ke naam par aane wale call me OTP ya password mat batayein.
Groww kabhi bhi personal information phone par nahi mangta.
🔹 11. Groww ka office address kya hai?
Nextbillion Technology Pvt. Ltd. (Groww)
Ground Floor, Tower B, Diamond District,
100 Feet Inner Ring Road, Domlur, Bengaluru – 560071, Karnataka, India.
🔹 12. How to reset Groww password or PIN?
App open karein → Login page → “Forgot PIN/Password” → Registered mobile ya email par OTP milega → Reset karein.
🔹 13. Groww App me SIP auto-debit fail hone par kya karein?
Roman Hindi me: Agar auto-debit fail hua hai, to ensure karein bank account me sufficient balance ho aur mandate active ho.
Next SIP date par automatically deduct ho jaayega.
🔹 14. Groww App me login problem kaise solve karein?
Cache clear karein, latest version install karein aur stable internet connection use karein.
Agar problem phir bhi ho, to support@groww.in par report karein.
🔹 15. Groww customer care se direct callback kaise le sakte hain?
Currently Groww me direct callback option available nahi hai, par aap Raise Ticket karte samay callback request mention kar sakte ho.
🔹 16. Groww App safe hai ya nahi?
Bilkul safe hai ✅ Groww registered hai SEBI, NSE, BSE, aur AMFI ke sath.
Roman Hindi me: Aapka paisa aur data dono Groww par secure hai.
🔹 17. Groww ke customer care se mutual fund issues kaise solve karein?
App me Mutual Fund section → Select fund → Help → Raise Issue option se direct Groww AMC team se link ho jaata hai.
🔹 18. Groww ka toll-free number hai kya?
Abhi Groww ka toll-free number nahi hai, lekin official helpline +91-9108800604 per regular call charges lagte hain.
🔹 19. Groww refund nahi mila to kya karein?
Agar refund pending hai, to Groww ko mail karein with transaction ID & bank proof.
Usually 5–7 days me auto credit ho jaata hai.
🔹 20. Groww customer care ki rating kya hai 2025 me?
Play Store aur user feedback ke hisaab se Groww ka customer satisfaction rating 4.6/5 hai — India ke top fintech apps me count hota hai.




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